Cookie Policy

We use cookies and other identification technologies on our website for a number of purposes,  determining the popularity of content, delivering and measuring the effectiveness of advertising campaigns, analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our website. You can read more here about the types of cookies we use, why we use them, and how you can exercise your choices.

Cookies Overview

Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. There are different types of cookies. Cookies served by the entity that operates the domain you are visiting are called “first party cookies.” So cookies served by Symbiosis while you are on www.symbiosis.co.uk are first party cookies. Cookies served by companies that are not operating the domain you’re visiting are called “third party cookies.” So, we may allow Google to set a cookie on your browser while you visit www.symbiosis.co.uk , and that would be a third party cookie. Cookies may also endure for different periods of time. “Session Cookies” last only as long as your browser is open. These are deleted automatically once you close your browser. Other cookies are “persistent cookies” meaning that they survive after your browser is closed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Types and Purposes of Cookies

Localisation: These help provide a localised experience. For example, we may store information in a cookie that is placed on your browser or device so you will see the site in your preferred language.

Site features and services: These provide functionality that help us deliver content. For example, cookies help you submit a contact form by pre-filling fields. We may also use cookies and similar technologies to help us provide you and others with social plugins for sites such as Facebook, Twitter and Google.

Analytics and research: These are used to understand, improve, and research content, including when you access the Symbiosis website from a computer or mobile device. We may use these technologies and the information we receive to improve and understand how you use the website. Cookies and pixels are used to deliver relevant ads, track ad campaign performance and efficiency. For example, we and our ad partners may rely on information gleaned through these cookies to serve you ads that may be interesting to you on other websites. Similarly, our partners may use a cookie, attribution service or another similar technology to determine whether we’ve served an ad and how it performed or provide us with information about how you interact with them. 

Cookie Source	Cookie Name	Cookie Description
Google Ads	NID	This cookie is not essential to our website. This cookie allows Google to personalise and modify advertising on Google’s property. For example recent searches in Google.
Hotjar	_hjIncludedInSample	Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
Google Analytics	_gat	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named
Google Universal Analytics	_ga _gid	This cookie is not essential to our website. This cookie allows Google to collect analytical information for Universal Analytics such as where visitors landed on the site and which pages they viewed. Universal Analytics is more detailed than Google Analytics.
Google Website Call Conversion	gwcc	This cookie is not essential to our website. This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device.
Twitter	lang	This cookie allows Twitter to remember your language preferences.
Twitter	personalization_id tfw_exp	This cookie is set due to Twitter integration and sharing capabilities for the social media.
Google Analytics GA/Twitter	_utma _utmc _utmz	Used to distinguish users and sessions, determines whether the user was in a new session/visit, and stores the traffic source or campaign that explains how the user reached your site respectively.
Local Storage	localStorage	stores data with no expiration date. The data will not be deleted when the browser is closed, and will be available the next day, week, or year. The localStorage property is read-only.
Session Storage	sessionStorage	This object stores data for only one session (the data is deleted when the browser tab is closed).

Third party cookies include Google, Google Analytics, Google Adwords,  Twitter, and Hotjar.

If you have any questions about our use of cookies, please contact us.